REGISTRATION 

When do I participate in my activity for Joy in Action 2022?
Participation for Joy in Action begins as soon as you register! You can start your team recruitment, advocating and fundraising right now! Whether you’ve chosen to walk, run, bike, or do an alternative activity of your choosing, you can do your activity anytime during the week of August 13th-21st.

What does registration cost?
Registration is free for Joy in Action 2022!

Can there be more than one team captain registered for one team?
Yes! If you and a friend, colleague or family member would like to co-captain your team, you have the option to register up to two team captains.

Is there a maximum limit to team members?
No, your team can include as many people as you like.

How do I register to join a team?
Go to the Joy in Action 2022 website. At the top right of your screen you will see a red button that says “Register”. Click on it and you will be given the option to join a team. From here, follow the steps to complete your registration!

How do I register as a team captain?
Go to the Joy in Action 2022 website. At the top right you will see a red button that says “Register”. Click on it and you will be given the option to register as a team captain. From here, follow the steps to complete your registration!

How do I register as an individual?
Go to the Joy in Action 2022 website. At the top right of your screen you will see a red button that says “Register”. Click on it and you will be given the option to register as a team captain. From here, follow the steps to complete your registration!

I have registered as an individual but meant to register to join a team. How do I correct this?
Click the "Log In" button at the top of The Joy in Action website and enter your username and password. On the blue bar at the top of the site, click "Participant Center." This will bring you to your headquarters. On the right hand side there is a list of links - click the one that says "Change Team Membership" then search for the team name. 

DONATIONS

Where do I send my offline (cash or cheque) donations?
Please send any cash or cheque donations to the Joy Smith Foundation office at 1800-201 Portage Avenue, Winnipeg, MB, Canada.

Who do I make the cheque out to?
Please make cheques out to: The Joy Smith Foundation Inc. In the memo line on the cheque, put Joy in Action 2022 with the name of your team. For example, Joy in Action 2022 – Team Jump for Joy!

I have collected cash donations, how do I send them in?
Sending cash through the mail is not advised, however, you can drop the cash off in person at our office, get a money order, or cashiers cheque for your cash donations. Please ensure to keep track of who gave you cash or cheque donations by downloading our Joy in Action 2022 donation chart located in our Joy in Action toolkit and entering them into your team's fundraising page.

What is the Joy in Action 2022 donation chart used for?
Filling out this chart will help you and us stay organized! The Joy in Action 2021 Donation Chart allows you to keep track of all the offline donations you’ve collected to fundraise for Joy in Action 2022. This is important because recording the name, mailing address, email address, donation amount and donation type, of your friends and family who have given you a cash donation, will be sent an acknowledgement of their gift as well as a tax receipt. Unfortunately, if we aren’t provided with this information, the tax receipt for donations will go to you rather than the person who made the donation.

How are tax receipts handled for donations made to Joy in Action 2022?
Donations made to Joy in Action 2022 that are $20 or more, are eligible for a tax receipt. If you are collecting any offline donations for Joy in Action, please ensure to keep track of the donor’s personal information on your Joy in Action 2022 donation chart. This way, we can ensure that the tax receipt will be made out to the donor rather than you. Any online donations will automatically capture the donor’s information and a receipt will be sent to them.

One of the donation options is to become a monthly donor to Joy in Action 2022. How does this work?
You can choose to contribute to Joy in Action 2022 by becoming a monthly donor. You can pick an amount of money you would like to give monthly and the deposit will continue until you choose to end it.

ONLINE PARTICIPANT CENTRE

How do I find the URL for my personal page?
Log in to your account on the Joy in Action website Click the "Participant Center" button and then scroll down to the "Personal Page" section. Here you can find the URL to your personal page. You can even customize your URL by clicking the green URL Settings button to the right.

How do I edit my personal page?
Log in to your account on the Joy in Action website Click the "Participant Center" button and scroll down to the "Personal Page" section. Here you can edit your text and add a personal photo!

How do I change my fundraising goal on my personal page?
Log in to your account on the Joy in Action website. Click the "Participant Center" button and you will see the "Your Fundraising Progress" section at the top of the page, click the green button to the right, just above your thermometer to edit your goal amount. Enter the new amount and hit save.

How do I change my fundraising goal on my personal page?
Log in to your account on the Joy in Action website. On the blue bar at the top of the site, click "Participant Center." This will bring you to your headquarters. You will see a screen that says Overview on the top. It will show how much you have raised and your fundraising goal. Under your fundraising goal there is the word change in parenthesis. Click the word change and it will let you type in a new goal and then click submit.

GENERAL

When does Joy in Action 2022 take place?
Advocating, fundraising and team recruitment starts as soon as you register! The event week for Joy in Action 2022 takes place August 13 – 21st, 2022. Any time during this week, you can walk, run, bike, or do an activity of your choosing to participate. 

How long do I have to collect donations?
From the minute you register until one month after our event week on September 21st.

I want to fundraise for Joy in Action 2022, but I will not be able to actually participate this year. What is the best way to go about this?
We appreciate any support you can give us and would love to have you involved even though you aren’t able to participate with an activity. You can register as an individual and fundraise at your own pace, choose to be a monthly donor to Joy in Action 2022, or choose to be a matching donor. If you would like to be a matching donor, please contact us.

Does Joy in Action 2022 have a Swag Bag?
Not having a registration fee for Joy in Action is important to us because it allows everyone to participate for free! This is what we decided was best instead of a swag bag. However, there is the option to purchase a Joy in Action apparel!  Please visit our Shop on the Joy in Action 2022 homepage.

 Costa Rica Grand Prize Information

  1. The draw will take place on September 30th, 2022 at The Joy Smith Foundation office
  2. The winner’s name will be posted online on the Joy Smith Foundation website joysmithfoundation.com and through social media outlets following the draw.
  3. To be eligible for the draw, you must be registered as a Joy In Action participant.  Each registered participant will be entitled to receive one draw entry for every $1,000 raised by the registered participant.  All funds raised must be received and confirmed by the Joy Smith Foundation no later than September 21, 2022 at 11:59 pm CST in order to  be included towards a potential draw entry.
  4. The winner will be contacted by phone. Followed by email outreach.
  5. The prize voucher to be provided to the winner is non-transferable and has no cash value.  Prize as awarded.
  6. Persons under the age of 18 are not eligible to enter the draw.
  7. By entering into the draw, the future winner consents to their name and photo being provided to social media outlets for broadcast purposes and to have their name and photo used for promotional purposes.
  8. The winner, as a condition of accepting the prize, may be required to sign a declaration and release confirming such winner's eligibility to participate in the draw and releasing the Joy Smith Foundation from all claims, which may arise from or in connection with the awarding, receipt, use and/or misuse of the prize awarded.
  9. If the winner does not claim their prize within 60 days after the draw has been performed, their prize shall be forfeited and The Joy Smith Foundation shall be entitled to draw the name of a new winner.  We will notify the winner by phone and/or by email
Details of Prize Package:

  • $4,000 (Cdn funds) Air Canada travel voucher for travel for 2 for departure from a Canadian airport which travel must be completed prior to March 2023.
  • $2,400 (Cdn funds) Vacation Package with Tourcan Vacations
    • Valid until March 2023.
    • Blackout dates: Easter week, Thanksgiving, Christmas, New Year and President’s week. Space subject to availability.

Included in the Tourcan vacation package: 

  • Transfers as noted in the itinerary 
  • 5 nights at Hotel Paraiso Hotel Resort & Spa Costa Rica in a standard room with breakfast included 
  • Regular shared tours as per itinerary  
  • Services of bilingual guides for all tours              

Services NOT included in the vacation package: 

  • Meals not specified in the program. 
  • Optional activities or tours. 
  • Tips to guides and/or drivers.   
  • Local and/or international phone calls. 
  • Personal and/or medical expenses. 
  • Airport departure tax 
  • PCR/Antigen test
  • Travel insurance (health, cancellation and for all other purposes)
  • Spending money
  • Any expenses incurred due to layovers at any airports
  • Passport expenses
  • Medical expenses
  • Lost or stolen luggage or other personal assets

The Joy Smith Foundation is not responsible if the trip is cancelled or delayed due to Covid or any other reason.  The Joy Smith Foundation is not responsible if winner and/or their guest miss any flights.  The Joy Smith Foundation is not responsible for any injury, death or other loss incurred by the winner or their guest while they are preparing for or while they are on the trip that they have won. The winner and their guest are responsible for all costs above the $4,000 Air Canada travel voucher and the $2,400 Tourcan Vacation package described above.